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Hilton SAT

Hours of Operation: Open 24hrs
Shuttle Info: 24/7 Every 20min.
Parking Lot Type: Covered
Parking Service: Self
4.43 out of 5 stars   (based on 596 reviews)
(review this lot)

Located 2.2 mi. from the San Antonio Airport

Located less than 3 miles West of San Antonio International Airport. Shuttle service is provided to and from the airport every 20 minutes 24/7. Hilton San Antonio customers park in the hotel garage and use the hotel shuttle. The garage parking is first come first served, and you may have to park on the uncovered roof if the rest of the garage is full. Hotel guests take priority for shuttles, make sure you arrive two hours before your flight time. You MUST make reservations online. Address and driving directions are provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Hilton SAT Reviews
   Kathy, W   posted on 1/6/2018

To the airport was great timing--every 20 minutes. Pickup from the airport wait was closer to a 30 minute wait after we called (they said they would be there in 10 minutes but it was 30 minutes!)

   Natalia, S   posted on 1/5/2018

When we came back and called for a shuttle, we were told it’ll pick us up in 10 mins. 20 mins later I called to see if the shuttle is on the way. Again, I was told it is on the way and it’ll pick us up in 10 mins. Needless to say, I ended up calling 4 Times. We were finally picked up 45 mins later after the receptionist Paris hung up on me because I was upset. 45 mins in a 35 degrees with the wind is simply unreasonable. We both ended up with a fever and caugh. Not using these services again.

   Enrique, G   posted on 1/4/2018

The only inconvenience is that we need to drop out the car in the second level of the parking lot. Besides that everything was good.

   Allen, V   posted on 1/3/2018

Was able to use covered parking which was a plus with the bad weather we were having. The shuttle attendants going and coming from the airport were courteous, helpful and professional. Highly recommend this service.

   Jose, P   posted on 1/2/2018

Great overall experience.

   Brigid, O   posted on 1/1/2018

I have been parking at this location for years! It’s always been excellent!

   Vivian, V   posted on 1/1/2018

The people at the front desk were rude. Their names were Cody and Paris. I don't have a printer at home so I had the information showing I had paid for parking on my phone to show them. Thank goodness they allowed me to print it at work or I wouldn't have been able to park after paying for the service. In this day and age it is perplexing why the two people at the front desk couldn't have pulled the information up. However, the shuttle driver was amazing.

   Dennis , C   posted on 1/1/2018

Easiest and cheapest way to have long term parking.

   S, A   posted on 12/31/2017

I really prefer this method of parking for the Airport. No waiting and it does not involve a "hike" to and from the car.

   Tony, C   posted on 12/30/2017

Everything went well and will continue to use this same facility anytime we travel.

   Lee, A   posted on 12/30/2017

No complaints whatever. Will definitely use the service again.

   Ed, A   posted on 12/29/2017

The price quoted to me from your web site was $5.00 per day. I was charged almost $6.00 per day. I do not like this bait and switch trick. I used your services in September 2017 and I was quoted $5.00 per day and I was charged that same amount. For this transaction, I continued to use your service. Now, I will seek other vendors in the future. Shame on you for this trick. Your future business with me is now terminated. Ed Aul

   James, W   posted on 12/29/2017


   Jasmine, P   posted on 12/28/2017

Shuttle drivers & staff were all friendly & the cost of parking is very affordable! I would highly recommend!

   Rodger, B   posted on 12/28/2017

We have used your service several times and this was the fastest and most efficient service we’ve received so far. Thank you

   Mark , G   posted on 12/27/2017

Soooooooo easy and quick. Better than St. NICK!!!!

   Ellen, L   posted on 12/27/2017

Called for shuttle and they said they'd come within 10-15 minutes. Waited 25 minutes, then called again and they said the driver came, drove by and left. There was no reason for the driver to leave -- other hotel shuttles were waiting at that location. And I had walked straight there. So I called again, waited another 15 minutes and finally they came, perhaps because another rider had called them. I may not be using the Hilton again.

   Melissa, E   posted on 12/27/2017

   Debra, N   posted on 12/27/2017

Very timely

   Paul, C   posted on 12/27/2017

   Seok, K   posted on 12/26/2017

Convenient, courteous, and prompt. Strongly recommend!

   Frederick, L   posted on 12/26/2017

We do the Hilton global parking each year for our west coast Christmas trip as it is convenient, economical, secure and the people are very helpful. We also use HI inn express for our annual U.K. trip for the same reasons

   Mark K, H   posted on 12/25/2017

I had to wait over 30 mins which is ridiculous!!! The hotel might be 10 min away.

   Praveen , G   posted on 12/21/2017

   Sharon, C   posted on 12/21/2017

Great value

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