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Hilton SAT

Hours of Operation: Open 24hrs
Shuttle Info: 24/7 Every 20min.
Parking Lot Type: Covered
Parking Service: Self
4.42 out of 5 stars   (based on 553 reviews)
(review this lot)

Located 2.8 mi. from the San Antonio Airport

Located less than 3 miles West of San Antonio International Airport. Shuttle service is provided to and from the airport every 20 minutes 24/7. Hilton San Antonio customers park in the hotel garage and use the hotel shuttle. The garage parking is first come first served, and you may have to park on the uncovered roof if the rest of the garage is full. Hotel guests take priority for shuttles, make sure you arrive two hours before your flight time. You MUST make reservations online. Address and driving directions are provided on your confirmation.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Hilton SAT Reviews
   Lisa, A   posted on 7/16/2017

Inefficient.Illogical.Not handicap friendly.Demanding paperwork instead of just an ID when money transacted reserving a "spot" is illogical.Host should have a digital record of transaction,so when client shows up to claim their spot w/appropriate ID,that's enough.Shuttle leaves every 20 minutes,which inefficient for the clients'need to catch flights at various times.Had to wait 45 minutes in line in noisy lobb when told by Global rep I must "check out" at front desk, but didn't have to.

   M Millie, S   posted on 5/11/2017

Overall the experience was good. The morning shuttle does not start running until 4am which was inconvenient as we had a 5am flight. We had to take a cab to the airport. Was told that the cab was there but it was not which was a little frustrating. I would do this again if I had to. Thank you.

   Abel, F   posted on 5/8/2017

We absolutely love global parking. We used it when living in Middle GA and flying out of Atlanta airport. So glad we finally found the Hilton in San Antonio for our flights out of San Antonio. Highly recommend to all our friends.

   Matthew, Z   posted on 5/7/2017

   Heather , F   posted on 5/4/2017

   Lisa, M   posted on 5/3/2017

I would definitely use this service again, as well as recommend to others

   William, W   posted on 5/3/2017

An excellant service!

   Desmond, C   posted on 5/2/2017

The shuttle does not go to the parking garage and there is no hand cart to use to take your suitcases to and from the hotel lobby and parking garage. For my departure I only had 1 suitcase and my laptop, but on my return I had 2 suitcases and my laptop and so I had to leave the suitcases un-attended at the lobby while I went to get the car. A potential issue with personal property security. There was a valet parking desk, but it was un-attended.

   Laura, S   posted on 4/27/2017

The attendant sent me to the wrong parking lot and left my 1 yr old and myself when we were about 30-45 secs away from the shuttle door. Same thing happened on the return. After waiting 30 mins for another shuttle to pick me up I called the front desk to the Hilton. They said someone was 5 mins out. After waiting 10 minutes a Hilton bus did show but it was the wrong one. They gave me a ride anyway and were super nice. Not using Global @ Hilton!!! Never had issues like this at the Double Tree.

   ric g ard, g   posted on 4/26/2017

Great service

   Magdalena , R   posted on 4/25/2017

Great experience

   Emily, G   posted on 4/25/2017

   ric, M   posted on 4/23/2017

   DENISE, V   posted on 4/20/2017

   Cynthia, V   posted on 4/20/2017

   Edna, M   posted on 4/20/2017

When called for pickup no answer from front desk. I tried for 10 minutes before anyone answered. Not acceptable when you are tired.

   John, F   posted on 4/18/2017

Shuttle driver was excellent and courteous. Drove safely and within speed limits. Van was also in excellent shape.

   K, R   posted on 4/18/2017

At first I was leary about the service so I called the hotel and they ensured me it was legit. What a great service and savings. My return flight was delayed, I arrived around midnight and the shuttle service was on-time. My care was safe, no issues, I know I can rely on security provided. I would use this service again. Great customer service so friendly. Thanks!

   Katie, K   posted on 4/17/2017

This is the second time I've parked here and it was just as excellent an experience. The front desk was helpful and friendly. I had an after midnight arrival, which the website says the shuttle runs 24/7. It does not. Had a moment of panic, but the hotel said to get a taxi and they would pay. Much quicker and smoother than I expected. Will park here again without doubt.

   Sreekanth, C   posted on 4/17/2017

Really a good place to park.

   Horacio, G   posted on 4/17/2017

   Maria , G   posted on 4/17/2017

   David, S   posted on 4/17/2017

   David, N   posted on 4/14/2017

Will use again. Shuttle has always been on time

   Kathleen, C   posted on 4/13/2017

A great alternative to Airport parking. Much less expensive. Also my parking was in a covered parking garage. Highly recommned

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