posted on 4/26/2015
I tried to find the lot a week prior to departure. I was turned around several times by my GPS so i called and spoke to the lit attendant. She told me to "turn at the gap" i didn't understand what she was trying to say. It was a left turn lane. Took me 45 minutes to actually find the lot. If i did this on my departure day i would have missed my flight. Other than directions, service was great!
posted on 4/24/2015
I always use this lot when flying from OAK as it is convenient, reasonably priced and efficient.
posted on 4/21/2015
First time using your service and was pleasantly surprised. Will continue to use your park n fly service.
posted on 4/20/2015
We will definitely use your service again in the future!
posted on 4/16/2015
posted on 4/14/2015
posted on 4/13/2015
posted on 4/12/2015
posted on 4/11/2015
Fast, convenient, and excellent service. No waiting more than 5 minutes.
Dawn , R
posted on 4/11/2015
posted on 4/10/2015
posted on 4/7/2015
I will definitely use this lot again. Checking in was quick and got parked right away and the shuttle was right behind us. Got over to the airport quickly. I called then when we returned to the airport and told them we picked up our bags and the shuttle was there waiting for us before we even got out there. Will recommend to others!
posted on 4/6/2015
posted on 4/3/2015
posted on 3/31/2015
posted on 3/22/2015
posted on 3/19/2015
I was very disapointed.
The attendants were not nice at all. The first one when I arrived kept my reservation sheet and then when I returned the attendant refused to use the number off my phone and said I needed a print out of my reservation and charged me $68.99 even though I had already put a $12.00 and some odd cents deposit down. So I am not pleased.
posted on 3/17/2015
Basic lot.Shuttle to OAK was timely and bumpy ride. On return, I called for shuttle. Stood in the correct area.I see the van, try to wave to stop, but clearly full.Call lot and find there is only one shuttle & must wait 20-25 minutes. Frustrating as I had to get to work & had to hire a taxi @ $13 for a 3 mile ride!If lot knows lots of travelers are arriving, have more service!!
posted on 3/15/2015
The only issue I had with our experience was the ease go getting on and off the van used to shuttle us to and from the airport. The vehicle used was a conventional 10 passenger van, not the typical shuttle bus used by other operators. It was difficult to get in and out of the van, especially if you sit in one of the rear seats.
posted on 3/15/2015
This was a very pleasant experience with a parking lot near an airport, in the overall. My wife and I were very pleased with both our arrival at the lot and being transported to the airport in the late am; and with being picked up at the airport at 10:45 pm very quickly and taken back to the lot to retrieve our car. Everything went very professionally and with great staff rapport at both ends of our use of Park Fly and Save OAK. And the price was great too.
posted on 3/14/2015
You need to instruct your booth attendants how to ask the CUSTOMER if they have an internet reservation. We had problem with paying the full price, then the attendant not being able to credit back out wrong price for the correct price. We now have two charges on our account. Please remove the higher priced one.
posted on 3/12/2015
Shuttle was dirty and smelled bad.
posted on 2/12/2015
posted on 2/2/2015
I called reporting that because of the similarity of names I parked at the wrong park & ride lot. When I called to request a refund or credit the person said it was not the policy of your company to do that. I have heard that others have had this happen and other companies have given a refund or credit. I am extremely disappointed in your company and it's policies. I will never consider your parking facilities again unless you can offer some kind of reparation, and will let others know.
posted on 1/27/2015
Shuttle was prompt in getting us to the airport. However it took well over a 1/2 hour for the shuttle to arrive after we called at were at the pick up area. When we got back to the parking lot there were 3 shuttles sitting vacant and no other drivers in sight.