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Super 8 IND

Hours of Operation: Open 24 hours a day
Shuttle Info: 24 hrs Every 30 Minutes
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
3.54 out of 5 stars   (based on 343 reviews)
(review this lot)

Located 4 mi. from the Indianapolis Airport

Super 8 Hotel provides secure self parking for your vehicle while you travel out of Indianapolis Airport. Our shuttle runs 24 hours a day to and from the airport every 30 minutes on the hour and half-hour. 4 PERSON MAX PER VEHICLE ON THE SHUTTLE. You MUST book online in order to take advantage of this internet-only special parking rate.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Super 8 IND Reviews
   Bruce, O   posted on 4/18/2014

The Super 8 attendant in the hotel was difficult to understand. When we arrived back in Indianapolis he was not courteous to us when we called asking where the shuttle was. We had been waiting 45 minutes. He said we were in the wrong place and the driver was leaving the airport without us. We called Cambria Hotel and that lady was very nice. She asked for our phone number and the shuttle was at the airport in 20 minutes. We will never go through that Super 8 again.

   D, M   posted on 4/16/2014

Very easy to park this way. The hotel shuttle was ready when we were and the drivers (both ways) were courteous and safe. I would highly recommend this service.

   Marie, W   posted on 4/15/2014

I waited nearly an hour for the shuttle at the airport. I have used Global parking several times and actually parked at this location each time. I called a second time and was told the shuttle driver was getting gas. When she finally arrived we sat 20 more minutes waiting to fill the van and the gas tank was not full. I understand she is overtask running back and forth for several pickups but just tell us so we aren't standing in the snow for 1 hour. Thank you.

   James, L   posted on 4/15/2014

   Kim, F   posted on 4/14/2014

Driver seem to be having a bad day. The ride to the airport was great. The return pickup was unpleasant

   Briggett, C   posted on 4/13/2014

   Joe, M   posted on 4/13/2014

The service was very prompt and the people very helpful. Thank you...

   brent, S   posted on 4/12/2014

Pickup shuttle just drove on by without stopping in the prescribed spot. Waited almost an hour. VERY Very unhappy, will look elsewhere next time.

   Semyon, S   posted on 4/11/2014

   Lynn, H   posted on 4/11/2014

Coming from the North, the motel was several miles farther than we anticipated. I hurried into the office to let them know that we were there for the shuttle and was told to drive further down the road to a different motel.

   Francesca , P   posted on 4/9/2014

Our return pick-up was very poor. On top of being extremely late! They lied to us.

   DeAnne, H   posted on 4/8/2014

I was very pleased that I didn't have to wait more than 5 minutes for the shuttle. I was flying standby and was running a little behind. Because I didn't have to wait long for the shuttle, I made it to the airport in plenty of time to catch my flight.

   Christy, W   posted on 4/8/2014

I was unaware that Cambria, Super 8 and ???? where all owned my the same company. After waiting for 30 minutes I called back to Super 8 and that is when I was informed to get the Cambria Shuttle. Will definitely use the service again because of the location.

   Judith, B   posted on 4/8/2014

We have used Global airport parking 3 times now and each has been a very good and pleasing experience. Last night we got in at 1:30 am very tired from time changes and long day. the driver said be there in 10 minutes and they were, the van was toasty warm and the driver so very friendly. Highly recommend the use of this service for parking.

   Ray, A   posted on 4/8/2014

Super 8 shuttle: we got in about 15 min ahead of schedule. Got our luggage in a snap. Called for the shuttle and was told that driver was on the way. Give it 15 min. Called again after waiting 30 min. Same thing, driver on the way. We waited about 38 min for the shuttle. Other shuttles were there two or three times. I would rather be told the truth than lied to. I was told that the owner tells people that the driver is on the way even when the driver is still at the hotel. I will look elsewhere.

   Robert, E   posted on 4/8/2014

Everything went well and when I arrived late and it looked like I would miss my flight, they went the extra mile with an extra shuttle just for me to help me get to the gate on time. After my trip it took a little longer than I expected to be picked up at the airport, but the shuttle was warm when it picked us up (it was cold that evening).

   Robert, M   posted on 4/8/2014

Had to call 3 times for a pickup. Took an hour to pick me up from airport. Unexceptable!

   phebe, k   posted on 4/6/2014

   Mark, T   posted on 4/6/2014

Original reservation at one facility. Received notification that we had been "upgraded" to a facility that was closer to the airport (not for us - considering we had to drive 6 miles further to get to it). Got to the "upgraded" location and the lot was full. Sent us to another location. The outbound driver could really stand some lessons in customer service and courtesy. Pickup not very prompt but return driver super friendly.

   Michele, R   posted on 4/4/2014

   L, K   posted on 4/4/2014

This location over sells their facility. Cars were parked along the entrance and exit - not on parking spaces.

   Richard, L   posted on 4/3/2014

Talked to the hotel desk at 5 p.m. EST 4/3/14. Desk clerk yelled at me and called me a liar twice. I called the hotel at 4 and I didn't get in my car until 5:30; the distance is 4 miles. The shuttle actually drove by me and went back to the hotel once. All in all, dealings with Super 8 were the worst I've ever experienced.

   Victor, B   posted on 4/2/2014

Since this was our first time to use this service, we may have contributed to the "Fair" rating on promptness, by not seeing the shuttle at the airport when we returned. However, the driver told us that she was supposed to be picking up 5 people and left with only three. Otherwise, we liked the service, and the and especially the price, and we will use it again. Thank you.

   Robert, S   posted on 4/2/2014

No one was at the hotel front desk when we arrived. We called and they said they would be back in 15 minutes. When the shuttle arrived it went to another hotel after picking us up and then back to our hotel. The driver seemed a tad but confused. Drivers also did not help us with our bags at arrival or departure.

   Lester, B   posted on 4/2/2014

I park with Global Airport Parking because of the price. But in addition, the service is good and the personnel are helpful and polite.

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