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Super 8 IND

Hours of Operation: Open 24 hours a day
Shuttle Info: 24/7 Every 30min.*
Parking Lot Type: Uncovered
Parking Service: Self
3.82 out of 5 stars   (based on 1080 reviews)
(review this lot)

Located 4 mi. from the Indianapolis Airport

Super 8 Hotel provides secure self parking for your vehicle while you travel out of Indianapolis Airport. Our shuttle runs 24/7 to and from the airport every 30 minutes on the hour and half-hour. *4 PERSON MAX PER VEHICLE ON THE SHUTTLE additional passengers will be charged $5.00 per person. When returning to the hotel from the airport look for shuttle vans marked Wingate and/or Cambria, the shuttle is shared with other hotels. You MUST book online in order to take advantage of this internet-only special parking rate.

Parking lot ratings based on customer reviews

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Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Super 8 IND Reviews
   Brandon, Y   posted on 8/29/2016

This is the second time I have used Super 8's service, and there will not be a third. Both times I have used them, we have had to wait almost 2 hours before a shuttle arrived to pick us up from the airport. We even called immediately after our flight landed both times, and still had to wait 2 hours - when the shuttle is supposed to run every 30 minutes. What a joke!!!!

   Don, P   posted on 8/26/2016

Worst service ever, would not recommend.

   Jim, G   posted on 8/26/2016

Never again will I use this service. It was a nightmare from the beginning and ended up the same way. When we parked we were told that the shuttle to the airport would be there in 20 minutes. It was actually 1 hour and if we hadn't kept after them it would have been longer. I was on the phone with a taxi when they came. When we came back they would've even answer the phone.We called numerous times but no answer.finally took a taxi. Never again.

   Billie Jean, W   posted on 8/22/2016

We had to wait 1 hr and 20 minutes to be picked up from airport. I called several times and spoke with receptionist Kelly each time she said she would send the shuttle driver and it took 1 hr 20 minutes to be picked up when the hotel was just 4 minutes away. I was very upset and dissatisfied with the service.

   Paul, G   posted on 8/19/2016

   Steven, S   posted on 8/17/2016

It is 1:30 am and I have been waiting 1 hour for the shuttle to pick up my car. NOT ACCEPTABLE SERVICE

   m, r   posted on 8/17/2016

staff was very friendly and courteous

   Tonya, P   posted on 8/16/2016

   Alonzo, B   posted on 8/15/2016


   Susan , L   posted on 8/14/2016

I arrived at super 8 only to be told they were full and I'd have to go across the street to cambria suites. What if I didn't have time for all that? On return I followed directions and tried calling. Call went to voicemail and voicemail was full. I tried 2 more times about 5 minutes in between each call went to voicemail each time. I was very frustrated. Then I called again and call was answered. All this made us miss the shuttle and we had to wait 30 minutes for next shuttle. Driver was rude.

   Rebecca, T   posted on 8/12/2016

Brand new shuttle van....very comfortable and easy to get in and out

   Natalie, H   posted on 8/12/2016

   Mike, S   posted on 8/11/2016

Great value, execellent people helping and resonable costs!!! Thank you for the service you provide

   Amy, G   posted on 8/7/2016

I called before leaving on my short flight to warn attendants. They said that, ' the shuttle comes every 30 min' so I left it at that. When I landed I waited 30 min and then called (twice) and waited another 25 min before my shuttle arrived. I certainly won't use this hotel again, and will think twice before using the service at all.

   Nancy, P   posted on 8/6/2016

I was not able to park at the Hotel & had to park across the street @ anther Hotel which was ok. Shuttle was on time for pick up. When I returned, the shuttle never picked me up. Called the tel# listed on my reservation & it would go right into voice mail which was full. Had to hire another driver to take me to my car. I will never use their services again.

   Catherine, H   posted on 8/6/2016

   Rachel, W   posted on 8/4/2016

   Joan, B   posted on 8/1/2016

   Richard, M   posted on 8/1/2016

This is our first experience but undoubtedly will not be our last. The hotel was easy to get to and folks at the hotel very accommodating. We had to even call in to make arrangements for an extra day since our flight was canceled (due to weather) until the next day.

   Kari, M   posted on 8/1/2016

I didn't need a shuttle, so no need to review that. Love this option for parking! There was no one at the desk when I arrived and ringing the desk bell didn't seem to work, so I just placed my reservation paperwork on the desk. That worried me a little, but all was well when I returned for my car, so no harm!

   Arwen, T   posted on 7/30/2016

Having to park on the grass outside the parking lot was a little sketchy, but everyone was very nice and helpful.

   J, W   posted on 7/29/2016

I had to wait 90 minutes for a pickup at the airport at 1am. Suttle person said 30 minutes but didn't show up for 90 minutes at 2.45am. I kept calling but they would not answer the phone. I WILL NOT BE USING THEM AGAIN!!!!

   Trevor, D   posted on 7/27/2016

   Lori, A   posted on 7/27/2016

I had to re-park in another lot that the owner owns after unloading my very heavy luggage and wasn't thrilled about that! The previous two times I parked in the lot I unloaded in and wasn't expecting a change. Now I know to ask first I guess. Other than that the experience was fine.

   lawrence , h   posted on 7/26/2016

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