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Super 8 IND

Hours of Operation: Open 24 hours a day
Shuttle Info: 24 hrs Every 30 Minutes
Parking Lot Type: Uncovered
Parking Service: Self
3.51 out of 5 stars   (based on 469 reviews)
(review this lot)

Located 4 mi. from the Indianapolis Airport

Super 8 Hotel provides secure self parking for your vehicle while you travel out of Indianapolis Airport. Our shuttle runs 24 hours a day to and from the airport every 30 minutes on the hour and half-hour. 4 PERSON MAX PER VEHICLE ON THE SHUTTLE. You MUST book online in order to take advantage of this internet-only special parking rate.

Parking lot ratings based on customer reviews

Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Super 8 IND Reviews
   diane, s   posted on 7/29/2014

   Andrew, H   posted on 7/28/2014

Great and safe lot near Cambria hotel. Pick up service prompt.

   Catherine, B   posted on 7/28/2014

My trip out was fine, I had no trouble getting on the shuttle. However, the staff of the hotel was not courteous and made me feel like I was inconveniencing them by asking for a shuttle. My return was very unsatisfactory. I phoned when I picked up my bag but was waiting outside for 45 minutes after arriving. I told the staff that after finally being picked up and they told me I must have not seen the shuttle. However, I'm positive it did not come and am very disappointed by the service.

   Ron, W   posted on 7/28/2014

Response to the Poor comment; the shuttle was fine, just that when I returned the parking lot had been treated and I have residue on my car. I should have reported it but I'm sure nothing would have been done about it.

   Colette, H   posted on 7/28/2014

Super 8 parking lot was being resurfaced. We were allowed to park at the nearby Winn Gate so we didn't have to leave our car keys for a week. Had to wait 45 min for a shuttle when we returned. The attendants were very courteous and helpful.

   Kathy, B   posted on 7/27/2014

Departure was great. Return pick up by shuttle took 50 minutes. Driver was courteous and apologetic about the delay.

   Amy, D   posted on 7/26/2014

Website said to report to Super 8; upon arrival, I found the desk unmanned w/ a note saying to use desk phone (didn't work). Rang the bell several times & someone finally showed up. After waiting for her to check w/ someone else, she told me to drive to Wyngate motel instead. The desk clerk there was efficient, but clearly annoyed with Super 8 staff, whom she evidently had to call to summon the shuttle.Driver TO airport was very helpful, but return driver only watched my son & I struggled w bags

   Jenifer, T   posted on 7/25/2014

There was a little confusion on the return of which shuttle was ours, it would help if the drivers were told our names

   Alicia, C   posted on 7/25/2014

They were repaving the lot and need to keep my keys in order to move the car when the repaving started. Upon return the hotel owner had two jars/containers with the keys just thrown in, no names attached so you had to just pick a key. Very unorganized. Not totally sure I would use again????????????

   Scott, H   posted on 7/24/2014

   Peggy, S   posted on 7/24/2014

Instructions weren't clear. Went to specified hotel, moved to another hotel. Desk clerk gave answers when asked. Shuttle arrived....when I approached, I was told that she was "loading" and she couldn't take me at that time. She did come back, loaded my luggage. Return driver didn't help with luggage. Didn't ask passengers where going. Drove past my hotel twice and to end twice where no one was going before stopping. Rude to waiting passengers. Told them that she wasn't the driver.

   William, A   posted on 7/24/2014

   Gordon, L   posted on 7/23/2014

   Sarah, H   posted on 7/23/2014

Will definitely use again AND tell others about it!

   Diana, S   posted on 7/21/2014

This was the worst experience of my life. Was not given accurate pick up information. Driver to and from airport talked on the phone the entire time. Neither time did anyone put our luggage on the van. Sunday driver EXTREMELY rude. On Sunday, hotel couldn't fine our keys. Want to request a REFUND. Please call me at 502-648-4993. If no call, I will report this to the Better Business Bureau

   steve, d   posted on 7/21/2014

could not understand the person on the other end of phone they need to speak english

   wilson, s   posted on 7/21/2014

All was good, EXCEPT the hotel manager did not seem interested or accomodating. Waited 10 to 15 minutes before someone showed up at the front desk. then manager said we needed to leave keys because lot was being sealed. At end I was able to point out that much had already been sealed and I parked there without leaving keys.

   Angie, F   posted on 7/20/2014

Parked at Cambria, got back and they had sealed parking lot and car was a mess from it. Had I known that was going to be done, would have parked somewhere else.

   Carl, A   posted on 7/19/2014

This was an excellent service and we will use it again.

   Sherene, M   posted on 7/19/2014

   Larry, L   posted on 7/17/2014

On departure overheard my driver arguing with a passenger. On return, was picked up 45min late but driver was very pleasant and apologized for the inconvenience

   steve, c   posted on 7/17/2014

Shuttle service advertises every 20 minutes however after a tiring 13 hour flight I called when my plane landed at 9:30. 10:30 now & still no shuttle. Used their parking before so I know where the pick up is. Only other issue, I always book at super 8 and then always have to move my car to the motel across the street to park it. On the plus side lot is nice, people are friendly & my vehicle has never been messed with. Just tired, still got an hour drive home. Been hour ten mins & still waiting.

   Randal, H   posted on 7/15/2014

This is the 2nd time we used this particular location - I think it's the only one left for Indy (?). Better experience this time - both ways; especially the return driver. Prompt and patient...and we could understand him.

   Robert, N   posted on 7/14/2014

Would use the service in the future. Only negatives were the cleanliness of the shuttle and how much time we had to wait at airport for the shuttle to arrive. Shuttle drivers were excellent both ways.

   Adam, S   posted on 7/14/2014

Would not recommend.

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