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Parking lots near Austin-Bergstrom International Airport

Holiday Inn Express AUS

Hours of Operation: Open 24 hours a day
Shuttle Info: 5am-11pm Every 30min.*
Parking Lot Type: Uncovered
Parking Service: Self
Rating:
4.59 out of 5 stars   (based on 547 reviews)
(review this lot)

Located 1.7 mi. from the Austin Airport

Located right off Hwy 71 Ben White only a few minutes from the Austin Airport. Our shuttle runs from 5:00AM - 11:00PM every 30 minutes on the hour and half-hour to the airport return shuttle pick-up is on demand. Pick ups and drop offs are at the Main Terminal. If you have a flight at the south Terminal the airport shuttle will take you to and from the South Terminal right across our drop off and pick up location near Delta Departures. *FOUR DAY MINIMUM. The hotel address and driving directions are provided on your confirmation page.

Parking lot ratings based on customer reviews

Service
Poor Fair Good Excellent
Shuttle service
Courteous attendants
Condition of parking lot and shuttle
Parking easy to find
Holiday Inn Express AUS Reviews
   don and kim , a   posted on 8/26/2018

ended up waiting at the airport for over 30 minutes for a pick up even though we called several times. they told us the driver had been there but could not wait for us so he went to get gas, it does not take 30+ minutes to get gas unless he went to the other side of town to get it.

   Steven, B   posted on 8/18/2018

Used your service many times - always satisfied.

   Paul, S   posted on 8/16/2018

Excellent except receptionist messed up and had me waiting a while for the shuttle to come. They were great and I would use again in a heartbeat. One knucklehead at the front desk doesn't mean the service wasn't overall great.

   George, R   posted on 8/14/2018

Shuttle service on return not available....late arriving flight....after 11pm. Advertising when I see signed up 24/7. Would like a $15 uber reimbursement. Thanks Gtr

   Miriam , P   posted on 8/12/2018

   Arthur, J   posted on 8/8/2018

Outstanding service. Thank you.

   Melinda, F   posted on 8/5/2018

   Terri, M   posted on 8/3/2018

Everything was excellent. From beginning to end. Easy fast check in. Shuttle was ready to go. Very short wait to be picked up. Driver's were very friendly.

   Kathleen, P   posted on 7/29/2018

   Richard, S   posted on 7/26/2018

   Thomas, H   posted on 7/25/2018

We have used this location before, so it wasn't difficult to find for us. Our only issue came about due to our midnight return arrival. The shuttle service doesn't run after 11pm, so we had to call an Uber to get to our car. That was extra expense, but it worked well. The parking lot was also very full when we checked in and we couldn't park in their recommended spaces. They allowed us to park in another place, though, and there were no problems.

   Patricia, G   posted on 7/21/2018

   Trey & Judy, L   posted on 7/16/2018

   John, B   posted on 7/16/2018

   Jesus, V   posted on 7/15/2018

I was pleased with the service and the people overall. My only disappointment with service is that upon my return at 11:30PM there was no shuttle service available even though my reservation was for a return of 11:45PM. I ended up having to pay for a ride from the airport to my car shuttles stop running at 111:00PM.

   Dianna, R   posted on 1/1/2018

Car was well protected

   Ruth, B   posted on 12/31/2017

   sharon, a   posted on 12/26/2017

   Rebecca , P   posted on 12/24/2017

   Paul, B   posted on 12/15/2017

very courteous drivers. Pick up could have been a bit more prompt, but OK.

   sally, M   posted on 12/13/2017

The service was very convenient for us because we live 60 miles from the airport which is too far for a family member to drop us off. The cost to leave our car and drive ourselves is reasonable.

   scott, r   posted on 12/13/2017

   Patrick, M   posted on 12/12/2017

   Thomas, H   posted on 12/12/2017

We parked at the Austin Holiday Inn Express. The driver helped to load our bags, going both ways. The drivers left on time for the short drives. One improvement to this system is if Global Parking provided a pdf to print out and fill in at home with necessary check in information so that the process could be expedited at the hotel. (Like doctor’s offices are doing today.) Or submitted on line with everything except the parking space.

   Cynthia, B   posted on 12/12/2017

Everything went great . So happy I tried it. Would have been same price to take a cab, but I had a lot of time. Will use this service again

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